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Reviews

Mrs T Ulyanova from United Kingdom - From the first communication to the final result the experience was superb

We booked our safari tour with Gems of Africa Safari & Tours. We worked with Janine. From the first communication to the final result the experience was superb. Janine was able to find us a great price for the lodge in the Pilanesberg National Park. She helped us to book the transfer from the airport on the first day and a return transfer plus tour on the last day. It was so easy to communicate with her. Of course, we had a lot of questions/concern because it was our first visit to South Africa. Janine always provided us detailed answers, and she responded to all emails right away. She provided us all the details for our travel. When we arrived, everything went without any problems. The driver met us at the airport, the lodge was ready for our arrival. The return transfer went as promised as well. We are more than happy with our experience with Gems of Africa Safari & Tours and with Janine. We definitely recommend them to everyone who is planning to visit South Africa - Mrs T Ulyanova from the United Kingdom - July 2019

Mr N Blatchly from Great Britian - Fantastic service prior and an amazing safari during - would highly recommend

The service was brilliant and the lodge had thought of every little detail to make the stay perfect. All emails were answered quickly, professionally and helpfully. We had plenty of questions about options and they tailored the package that was right for us. Would highly recommend - May 2019

Mr F Fabris from Italy - Great service

Excellent service and really smart and fast communication during the booking and before departure: we had a great time in Pilanesberg with our 2 kids! Totally recommended - May 2019

Ms L Brown from Switzerland - Very professional service and keen to cater to our needs

Very quick to reply to emails and very helpful with choice of accommodation. Best price too. Great safari..exceeded our expectations.Would definately use them again. Thanks - April 2019

Mrs V Berra from Spain - Fantastic customer service

All was great. Customer service was professional and caring. Highly recommended - April 2019

Mrs De Sousa from South Africa - Memorable and amazing

Memorable and Amazing! ★★★★★ From the very early stages of our communication, Janine from Gems was a professional travel agent which understood what I wanted and designed a few packages for us to chose from. Frequent contact and continuous feedback in order to deliver the best possible itinerary was the reason we trusted them for our safari experience. Not only did she provide an excellent and comfortable trip, but she also stayed in touch with us in order to make sure that everything goes as planned. We highly recommend this agency no matter what your trip purpose is. We will definitely use them for our next adventure!” Mrs De Sousa from South Africa - February 2019

Mr & Mrs Talbot from the United States of America - Couldn't be better

Couldn't be better! Great customer service! It couldn't have been easier to plan and book. Andre was very, very helpful. We also SAVED money by booking through Gems of Africa vs. directly through the game reserve. We enjoyed the safari tour greatly and my parents (who were initially skeptical about everything) were very, very pleased and impressed - Mr & Mrs Talbot from the United States of America - August 2018

Mr Gunrich Ebner from Austria - Extraordinary service

The Service which I experienced with Gem´s of Africa was extraordinary. Not only the communication before the booking also the communication after the booking was amazing. Furthermore you answered all our questions as well as provided us all needed information for our trip. In the end I am more than happy that I booked our trip with you guys - Mr Gunrich Ebner from Austria - 2018